Refund policy
Tokushu Knife 180-Day Free Return Policy – Free Return Shipping
We stand behind every blade we sell. If you are not 100 % satisfied, you may return any item within 180 days of delivery—no shipping cost, no hassle.
Quick Summary
- Return window: 180 days from the date you receive your order
- Cost to you: None – free, prepaid return label provided
- Condition: Item must be unused, undamaged, and in its original packaging
- Exchanges: Place a new order any time; we’ll refund the original as soon as it arrives back
- Issues on arrival: Contact us right away if your item is defective, damaged, or incorrect
How to Start a Return
Email Tony@TokushuKnife.com with your order number and the item you’d like to return. We’ll reply with a prepaid label and step-by-step instructions. Please wait for our email before sending anything back.
Refund Timing
We’ll inspect your return within 2 business days of arrival. Approved returns are refunded automatically to your original payment method. Your bank or card issuer may take 3–5 business days to post the credit.
Questions?
We’re here to help. Reach us at Tony@TokushuKnife.com.