FAST AND RELIABLE SHIPPING

FAST AND RELIABLE SHIPPING – Our Commitment to You

We take pride in offering reliable, transparent, and efficient shipping to ensure your knives arrive safely and on time. Here's everything you need to know about our updated shipping policies:

Within the United States

  • We offer Free Standard Shipping on all orders over $99 within the U.S.
  • Orders are shipped via UPS Ground, which typically delivers within 1 - 5 business days after our 2-business-day fulfillment period.
  • Fulfillment Time: Please allow up to 2 business days for order processing. If you’ve requested custom handle installation or sharpening, fulfillment may take an additional 1 - 2 business days—we refuse to rush high quality work.
  • Express Shipping Options: At checkout, you will now see UPS Second Day Air and Next Day Air shipping options. If you choose one of these, your order will be prioritized in our fulfillment queue.
  • Important: UPS Next Day Air and Second Day Air apply to business days only (Monday - Friday) and do not include weekends or holidays.

International Shipping (Including Canada)

  • We now ship all international orders via UPS - DDP (Duties Paid). This means customs duties, taxes, and VAT are included in the product price, eliminating surprise fees upon delivery.
  • International shipping times vary depending on the destination, but delivery times are in addition to our 2-business-day fulfillment period.
  • Canada-Specific Note: All orders to Canada are shipped via UPS DDP. Customs fees and VAT are included in the price—no unexpected charges upon delivery!
  • Express International Shipping: Delivery times vary based on location and customs processing, but our DDP service ensures the fastest possible customs clearance.

Tracking & Support

  • Once your order ships, you will receive tracking details via email.
  • If you have any issues with your shipment, including lost packages or delays, we handle all claims and insurance directly.
  • Need help tracking your order? Contact us anytime via chat or email Tony@Tokushuknife.com for dedicated shipping support.

Why We’ve Updated Our Shipping Policy

Customers increasingly expect fast and transparent shipping, and we are adapting to meet these expectations while maintaining the high quality and personalized service we are known for. By offering express shipping options and an all-inclusive international pricing model, we aim to reduce frustration and improve your buying experience.

Thank you for your continued support—we're excited to serve you better!